What counts as a boiler breakdown?

No heat, no hot water, unusual noises, leaks, low pressure, or the boiler showing a fault code all count as a breakdown worth calling about.

Should I call or use the contact form for a breakdown?

Calling the number on this page directly is faster for anything urgent. The contact form is better for non-urgent enquiries.

How does a breakdown callout work?

The fault is diagnosed on the callout, and any repair can be discussed and agreed before it's carried out.

How quickly can a breakdown usually be fixed?

Common faults such as pressure drops, pump failures and ignition faults are diagnosed on site. Some issues need a part ordered in, which may mean a follow-up visit.

What if my boiler is showing an error code?

Have the code to hand when you call. It often points straight to the fault and speeds up the diagnosis.

Are spare parts available for breakdown repairs?

It depends on the fault and the boiler make. Some parts need ordering in, and I'll explain what's needed once I know the fault.

Is a breakdown callout more expensive than a service?

Callout and repair costs depend on the fault. Get in touch with the details for a price.

Can a breakdown be prevented with regular servicing?

Many breakdowns are caused by faults that a service would have caught early, which is why annual servicing is recommended.

What if the boiler can't be repaired?

If a repair isn't worthwhile, you'll be told honestly, with a straightforward option to discuss a replacement instead.

Do you cover breakdowns on all boiler brands?

Get in touch with the make and model and it can be looked at on a case-by-case basis.

Call now: 01793 250045

For a breakdown, call rather than use the form

Smell gas? Call the National Gas Emergency Service first on 0800 111 999.

Boiler breakdown · Swindon & Highworth

Boiler Breakdown in Swindon & Highworth

Callum Gibbs Plumbing & Heating handles boiler breakdown call-outs across Swindon, Highworth and surrounding villages, diagnosing faults such as no heat, no hot water, low pressure, leaks and error codes. Call the number on this page to talk it through directly, rather than waiting for a form reply.

Not urgent? Send the details

While you wait

Five quick checks before you call

1Is the thermostat turned up and the timer calling for heat?
2Is the pressure gauge low? Note the reading for the call.
3Is a fault code or light showing? Write it down.
4Freezing outside? A frozen condensate pipe is a common cause.
5Is the power to the boiler on, and the gas on at the meter?

Never take the boiler casing off yourself. If you smell gas, leave the property if you feel unwell and call the National Gas Emergency Service first on 0800 111 999.

This is the right page if you have

No heating, no hot water, or both
A fault code or flashing light on the boiler display
The boiler fires up then cuts out
Pressure that keeps dropping below the green zone
Banging, gurgling or whistling that has just started

Boiler working but due its yearly check? Book a boiler service instead

Smell gas? Do this first

Call the National Gas Emergency Service on 0800 111 999, free and open 24 hours
Turn off the gas at the meter if it is safe to do so
Open doors and windows, and do not use light switches or naked flames

A boiler that has stopped heating water or cut out completely is rarely convenient, and it is usually a sign of one of a small number of common faults: a pressure drop, a failed pump, a blocked condensate pipe in cold weather, or an ignition fault.

For a breakdown, call the number on this page directly rather than using the form. The boiler make, any fault code and what it is doing all help work out what has gone wrong.

Breakdown repairs are available across the whole Swindon and Highworth service area. The boiler make and model help, so have them to hand when you call.

What happens next

After you call

You call or send the details
A call suits a breakdown. For anything else, the form is fine: the more detail and photos, the better.
I talk it through with you
I'll get back to you to ask anything I need and talk through what I think the job involves.
I book you in
Let me know which days suit you best. If it is something I can't help with, I'll tell you straight.
The work, explained
Once the work is finished, ask about anything worth keeping an eye on and I'll explain.

Useful to send or have ready

None of it is required, but it means the first conversation can be a useful one.

Your postcode
The boiler make and model, usually on the front panel or the label underneath
Any fault code showing on the display
When it stopped working and what it is doing now
A photo of the boiler and the pressure gauge if you can

Photos help most: the boiler front, any fault code and the problem itself. Email them to cgphbusiness@gmail.com.

Where

Boiler Breakdown by town

Each town has its own page with local notes and answers for that area.

Distances are straight-line from Highworth. Not on the list? Get in touch anyway and ask.

Often booked alongside

Other jobs I take on

FAQs

Boiler Breakdown: common questions

Can't see your question here? It's quicker to ask.

Ask on 01793 250045

Boiler still not working?

Call for anything urgent. For everything else, send the details and I'll come back to you to talk it through.

Call 01793 250045

Or email cgphbusiness@gmail.com