Boiler Breakdown Callouts in Purton

They can be. A sealed combi system runs at a higher pressure than many older open-vented setups, and older pipework, joints or radiators can start to weep under that pressure. Look for damp patches under radiators and along visible pipes, note the pressure reading, and call me to talk through where the water might be going.

On many Baxi boilers, E133 means the boiler has failed to ignite, often because gas isn't reaching it or there is an ignition fault. Check other gas appliances work and, on a prepayment meter, that you have credit. If the gas supply is fine, leave the boiler alone and call me with the code.

Possibly not. A blank programmer can mean it has lost power, so check the fused switch for the boiler and controls is on and that nothing has tripped at your consumer unit. If the programmer has power but the boiler still won't respond, note any lights on the boiler and call me.

Yes. A missing manual is common after a move and is no reason to hold off getting in touch. Tell me the make and model, usually shown on the front or underside of the boiler, and describe what it is doing. Manufacturers also publish manuals online, which can help you look up any code shown on the display.

A working heating system matters to buyers and surveyors, so a sensible repair often makes sense. Once a fault is diagnosed, the options usually come down to whether the repair is straightforward or whether the boiler's age makes replacement worth considering. You can then decide what fits your plans.

Sometimes. If the problem turns out to be a thermostat with flat batteries, a timer that has reset or a meter out of credit, you may not need me at all. If it is a fault code, a leak, a strange noise or a lockout, it needs an engineer on site.

On a combi, temperature swings in the shower can come from low water flow, a faulty flow sensor, a sticking diverter valve or scale in the heat exchanger. It is worth having checked before the boiler stops completely. Tell me whether it happens at every tap or just the shower when you ring.

Yes, Purton and its surrounding lanes are within my area, along with neighbouring Lydiard Millicent and Haydon Wick. I come over from Highworth, about 7 miles away. Give me your postcode and, if you're outside the village, some directions.

Switch the boiler off at the fused switch and don't use it again until it has been checked, as a burning smell can come from an electrical fault or an overheating component. If the smell is gas rather than burning, call the National Gas Emergency Service on 0800 111 999 first. Then call me.

Yes, please. A new radiator, a moved thermostat, a recent power cut or building work can all affect the boiler. Something that seems unrelated, such as a new kitchen where the condensate pipe was rerouted, can turn out to be the cause. Mention it when you call.