General Plumbing in Lydiard Millicent

Look for a small cover near the boundary or at the edge of the drive. If it's been covered over, it may need uncovering carefully. Your inside stop tap matters more day to day, so make sure that one works. If you can't find either, mention it when you get in touch.

Yes. Isolating valves let you shut off one tap or toilet without turning off the whole house, which makes future repairs simpler and less disruptive. If yours are missing or seized, mention it when you get in touch and I'll say what I can help with.

Usually a scaled or furred-up fill valve, or a partly closed isolating valve on the toilet supply. Hard water makes this common. Check that the isolating valve is fully open first, and if that isn't it, send a photo and I'll say what I can help with.

Describe what you're after and send photos of where the appliance will go and the nearest pipes. Older homes sometimes need a new branch run from an existing supply pipe, so seeing the layout first lets me say what I can help with before anything is booked.

Send your full postcode, the house name if it has one, and a note on the entrance, such as a gate colour or a turning. Rural addresses around Lydiard Millicent can share a postcode with several homes, so a little detail saves time.

Yes. A leak under floorboards can soak joists and insulation for a long time before anything shows. Signs include a damp smell, lifting flooring or a meter that moves with all taps off. If you notice any of these, get in touch with photos.

It could be a slow leak from the stop tap, a supply pipe or a heating pipe, all of which often run under the stairs. Check the stop tap and nearby pipes for drips or green or white crusting. If you find moisture, get in touch with a photo.

Purton, Haydon Wick and Royal Wootton Bassett are all close by and all in my area, along with the rest of the 13 towns and villages around Swindon. I travel out from Highworth, about 7 miles away.

Not necessarily. If the taps are in decent condition, repairing the dripping one is fine. If they're old, scaled and the other is stiff, replacing both together keeps them matching and avoids another visit later. Send a photo of both taps and I'll talk through which makes more sense.

Pipework can often be moved, but it depends on the layout. Tell me what's moving and send photos of the current pipes, and I'll say what I can help with. After any change, it's worth keeping isolating valves somewhere you can reach.